FamilyCloud – Privacy Policy

Last Updated: 4.12.2025

FamilyCloud (“we”, “our”, “us”, or “the App”) is designed to help families stay organized through shared lists, calendars, contacts, and other collaborative tools. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

1. Information We Collect

1.1 Data You Provide

We collect information that you enter into the app, including:

• Lists and list items
• Calendar events
• Contacts or family member details
• Other family-organization–related data created within the app
• Account information (such as email address and display name)

1.2 Automatically Collected Information

We may collect certain technical information automatically, including:

• Device information (model, operating system version)
• App usage data
• Crash logs and performance data (via BugSnag)

BugSnag is used strictly for crash reporting and performance diagnostics. BugSnag may receive limited device and app-state data at the moment of a crash. No personal lists, calendar details, or private content are shared.

2. How We Use Your Information

We use your information to:

• Provide and maintain app functionality
• Sync your data across devices
• Improve app performance and reliability
• Diagnose crashes and bugs
• Provide customer support

We do not sell or rent your data to third parties.

3. Data Storage and Security

• Your data is stored securely on our servers.
• We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
• Data is transmitted using encryption whenever possible.

4. Data Sharing

We do not share your personal data with third parties except in the following cases:

• Service Providers, strictly for app functionality (e.g., cloud storage, BugSnag crash reporting).
• When legally required to comply with law enforcement or regulatory requests.

We do not share your data for advertising or marketing purposes.

5. Your Rights and Controls

5.1 Delete Your Account

You may delete your account at any time. Deleting your account permanently deletes all associated data from our servers.

5.2 Delete Individual Data

You may delete lists, calendar events, contacts, and other content manually within the app.

5.3 Access or Modify Data

You can view and edit your data through the app’s standard features.

6. Children’s Privacy

FamilyCloud is intended for family use but not for independent use by children under the age required by local laws without parental consent. Parents or guardians are responsible for managing accounts and personal data within the app.

7. International Data Transfers

If you are located outside the region where our servers are hosted, your data may be transferred and processed in another jurisdiction. We apply appropriate safeguards for international data transfers when required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes occur, we will update the “Last Updated” date at the top of this page. Your continued use of the app after changes indicates acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to request data deletion, access, or clarification, please contact us at:

Email: support@familycloudapp.com
Website: www.familycloudapp.com